webmail - mail is accessible . Working hard to help connect the nation, shop our offers and order online. 3. I have been able to log into my Virginmedia account and change my password, but the hacker still. 2) - mail is NOT accessible using Apple mail. Enter your full ntlworld. In fact the m. I tried accessing it via the virginmedia website, but I get webpage with the title "Your Virgin Media account is currently unavailable". Since 19 June 2023 now 21 June 2023 my username@ntlworld. @devin1 Mailbox password changes are not made via webmail they are made via the My Virgin Media account for the email address concerned . co. Help > Create new Email address >. Message says NTL World settings out of date, I dont have virgin account anymore therefore cannot change password, this is an email account I have used for many years from day one, accepted loss of emails after 90 days when no longer virgin customer but have continued to use this email address. . Broadband deals;In response to Adri_G. Deleted ntlworld email account still live in Email 2 weeks ago; I need help with email settings in Email 2 weeks ago; Top. If you normally access the account via an email app or client you will need to update the app or client email settings to use the new. It's been at least 15 years and I wonder what I might be missing in terms of old online friends maybe attempting contact. Outlook keeps asking me to log onto "pop. changing the password changes the account login password. During the past 4/5 days, we have been receiving emails (including the usual one regarding hacking your pc, we've watched you enjoy adult sites, we have your email and password etc), and also texts, where 'hacker' has been trying to reset passwords etc from various sites & apps. To come back to your question:It does mean that you have to use a non VM email address as the username to sign into ntlworld, blueyonder, virgin. emails coming in from others seem to be unaffected. Tuning in Options. Similar to alot of previous posts I have seen, my old ntlworld email account has been hacked. to see if you are affected, send 10 numbered emails from your ntlworld account using outlook express or similar email client (not webmail) to your own ntlworld email address and see if any or all or some get there to your inbox. I haven't yet had the opportunity to progress any further at the moment as both me and my wife have been smitten with the dreaded Covid virus, my wife has also been in hospital with diabitis, the kitchen freezer baled out (we have just bought a replacement) and, to cap it. All Rights ReservedReset your password. com, @virgin. Last click on the Backup button and successfully perform the conversion. Hi, I have my iphone4 set up with my NTLWorld mail account and can sent and receive emails via Wi-Fi but can only receive over 3G, and not send. com email account is working fine. Username: emailaddress@ntlworld. A steady stream of over 800 reports were submitted to the website Downdetector since 08:00 BST Tuesday. Hope someone can help, and I'm on the Vodafone network. " As long as you are still a VM broadband customer then the VM Forum Team (VM staff) can check this out for. However it’s a good idea to set up an email redirection during that period, and clear your emails and folders out so you’re ready after the 90 days. I received the verification email on my new address and clicked on it. The message will appear within the envelope icon at the top right of the forum page. My wife is having trouble signing into her ntlworld email account, a message saying the email or password are incorrect, the. Answer. sign in using your ntlworld. I went ahead and checked both email addresses, and I can see that there's a Jotform associated with the email address home. BT ID or Email address. During the past 4/5 days, we have been receiving emails (including the usual one regarding hacking your pc, we've watched you enjoy adult sites, we have your email and password etc), and also texts, where 'hacker' has been trying to reset passwords etc from various sites & apps. Watch out for the purple envelope. This suggests to me that the recognition of the email address is the issue. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. To confirm, can you log into your secondary email account? ^Martin. They will need to contact the account holder in order to do so. Any advice welcome. virginmedia. Gmail is email that's intuitive, efficient, and useful. When you reset a VM email password that password now only allows you to access the relevant Webmail account. Is there a way of getting a notification sound when an e mail arrives in the inbox. Sometimes, some emails are missed and can stay active for longer periods of time, but there is always the risk of a "cleanup" by our systems. E mail Still not working in Email 13 minutes ago; email password in Email 45 minutes ago; NTL email still live - I cant access it or shut it down in Email 3 hours ago; 1 out of 5 emails not working in Email 4 hours ago; email account locked in Email 6 hours agoWe would like to show you a description here but the site won’t allow us. ntlworld. 0 Kudos Reply. com -u username:password. My problem is that I cant log in to my virgin media using my wifes email (@ntlworld. To start the Add your email accounts wizard, press Ctrl-Shift-T. Outlook keeps asking me to log onto "pop. If it’s a secondary email address on your account, simply go into Manage Accounts in My Virgin Media, and delete it from there. that is skyHi. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Type the email address of your virginmedia account, then click “Next Step”. To set up your email account on macOS or Windows, first download and install the Postbox desktop email app. As many others have probably posted about, old ntlworld accounts are being deleted left right and centre. To do that sign into the My Virgin Media account that you used to change the password. Options. Options. We have tried changing our password in My Virgin Media but this has not resolved the issue. Sadly, if one of the email accounts you wish to delete is the Primary account username (the one you use to sign into your My Virgin Media account) then it cannot be deleted. However I would prefer to set my own password rather than use the auto-generated. Change your browser. They aren't. This may be someone else trying to break into your accounts. Help > Create new Email address >. co. Steps to Backup Virgin Media Webmail Emails. That result adds further evidence to suggest that the Ntlworld email address is indeed in the process of being closed down as it should be 90 days after the host VM broadband account is closed. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). on 07-09-2023 16:04. To add an account, select Add Account , select a suggested account from the dropdown menu or enter a different email address, and select Continue. 19 June 2019. VM say they have made that change to improve the security of VM email accounts. Email address. That will still take you to. Login into your Virgin Mobile account and unleash your mobile’s full potential. ntlworld email address not working Since 19 June 2023 now 21 June 2023 my username@ntlworld. We would like to show you a description here but the site won’t allow us. e. . Options. 6 - 6. Get the latest on customer exclusives and sort out admin with ease. com account has suddenly stopped working. I have the same problem with a blueyonder email address that has been changed today to a gmail acct, as per instructions from Virgin Media. com and we’ll look into them. com mailbox is if you were able to log into the ntlworld mailbox and establish a forwarding to the Outlook. com. com email address. That will take you to the relevant "My Virgin Media" account for that email address. in Email Thursday; Need to choose 3rd party email address to login in Email Sunday; Problem adding ntlworld email to android phone in Email 2 weeks ago; Can't access mail anymore in Email 2 weeks ago; Email Account Locked in Email 2 weeks agoI have lost access to my ntlworld email. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). 1) - mail is NOT accessible using Microsoft Outlook ( deleted, reinstalled, still fails), but it IS accessible using Apple mail. Contact support. 3) Ideally I would delete the ntlworld. I'm a Very Insightful Person. I'm still using the the old NTL e-mail address and I tried to log in this morning and it did not recognise my details. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. com. com email address for years. that is sky I posted this question as evertime I try and search for a solution it says contact your internet provider. com. When I tried to send emails (they were still coming in at this point) I got the message SMTP connection to server smtp. com. Yes I am a current Virginmedia customer and yes, the account that I can't access is listed in My Virg. Email us at consumer. Select Account settings. I can send email from these android devices but not receive. The operator’s official fault. blueyonder. Networking and WiFi. . com but we could still receive email. Email Password reset and Data Protection in Email yesterday; Outlook & Cannot connect to IMAP email server in Email yesterday; NTL email still live - I cant access it or shut it down in Email Monday; email account locked in Email Monday; Can’t access ntlworld email account in Email SundayWhen you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. on 28-04-2023 19:30. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. macbook pro (MacOS Ventura 13. ntlworld. co. . I have had a look on the forum and can see that he needs to login to the virginmedia webmail and generate a new App password to. I have a ntlworld primary email account, and a secondary email. branson@virginmedia. I currently use Gmail to access them but I. com address. Trying to download messages into Outlook has not worked since around the 17th of July. Step-3: Select the file format option in which you want to save the emails. . Dad has no idea what his password is!On the View tab, select View settings. To add an account, select Add Account , select a suggested account from the dropdown menu or enter a different email address, and select Continue. Send test e-mail message: Cannot send the message. If you do want to let your client handle it you still really only need one outgoing SMTP entry no matter how many incoming you have. BT ID or Email address. virginmedia. Here is what some Virgin Media users who are unable to sign in to their email accounts have to say about the problem. Our teams have been continuing to work on restoring historic emails into your inbox. My gmail account emails are coming through on my mobile okay. I'm not massively technical so I am stumped on this. Thanks. @ntlworld. Did you get it sorted out or is it just the usual of having to wait until they have tweaked something? 0 Kudos. For example, if you use the same password for multiple accounts, you're at greater risk of your accounts being compromised. I have been using this email address for over 20 years but I can no longer log into my settings to change my password. Thanks. Suddenly it is telling me it needs verification for account. However, VM continues to support the existing email accounts of VM broadband customers. We have followed the whole process, try to put the. Sign into the account here:. If you click on "Learn more" you might find something useful there. VM say they have made that change to improve the security of VM email accounts. At 11am today, my email account suddenly locked me out. "I cannot log into the secondary email as a separate MVM account - it doesn't recognise the password. Logged out of ntlworld accont. It just stopped receiving emails on Friday and I’ve only just worked out that I can’t get in it at all and it appears to be gone. ntlworld. Source. If they are still there how do I see them and change password from the master account login? Update Settings> Account Details and then click on the link that says 'Manage other My VirginMedia Accounts'. on 06-03-2023 18:47. My ntlworld. uk will automatically be entered into your NTLWORLD address book. Sign into the account. I am having trouble with an ntlworld. Thanks again for the reply. Reply. If prompted, enter your password for the account and select Done. The account works fine on the email app on my phone and I can still send and received emails, but unable to log in via the website. Hi Community, I had to leave Virgin Media in 2020 as we moved home and they didn't provide services in our new area. To access your. virginmedia. My ntlworld account password has now been changed by the hacker so I am locked out of the account and can't change the password. Try. Verify the e-mail address in your account properties. If the ntlworld email address is not being recognised when you try to log into the My Virgin Media account using it then it may indicate that it is an orphaned email account that is in the process of being deleted by Virgin Media. My main reason was that it was getting loads of spam and I wanted to start with a clean [email protected] secondary address I set up years ago but never used. Get the latest on customer exclusives and sort out admin with ease. Check server status. Frequently your email login name is a letter followed followed by a bunch of numbers. Virgin media do not operate in my area so I am no longer a customer. com Account with Your Email Program Using IMAP. Sign into the. Stupidly, our old Ntlworld account which is somewhat inactive. It's a @ntlworld. virginmedia. Scroll down that page and you will see a place to edit the password. Solved: I am suffering from a what seems to be a common problem. Natalie_L. co. Secondary account changes now have to be made via the My Virgin Media account for the secondary email. com Outgoing Server: smtp. So that part should now say something like " [email protected] emails stopped downloading on my Macbook, sometimes they arrive in the inbox then immediately disappear but most of the time they dont arrive, I have checked my webmail and they are not there either. I am trying to log into my email account via another route in case my mobile has been cloned. There are different fixes to your problem, and here is a full list: Check internet connection. COM e-mail server settings - POP and SMTPFinally an update from Axel that might be meaningful. Then click on the " Account settings " tab and then the " Account details " tab. 2) If that is unsuccessful then you could try the "Forgot your password" option. it requires I login with the main ntlworld address i used to setup the other emails many years ago. Regards, Kain. Your info is private and. So that part should now say something like " youremailaddy@ntlworld. com email accounts do t work. QuickStart, set up and connections. com account JA: Are you logged into your email account on any other devices? Customer: Yes JA: Do you have security questions or a phone number on file to help reset your password? Customer: Yes JA: Anything else you want the Email Expert to know before I connect you? Customer: NoSecondary accounts changes now have to be made via the My Virgin Media account for the secondary email. on 17-08-2022 19:35. We have now restored the ability to send and receive emails for all affected accounts. I'm here to help. QuickStart, set up and connections. They’re all using the same. We would like to show you a description here but the site won’t allow us. Incoming server is on port 993 with SSL level security and outgoing is port 465, smtp. I can log into webmail and can send and receive but can't connect from Outlook, iphone mail or any other remote devices. Access your bills, diagnose faults and manage your package. Forward emails to Gmail. virgin. Password Show. Get the error message Unable to log in. virginmedia. all my folders have disappeared. gov. Enter the password to your ntlworld. Our team are continuing to work flat out to restore historic emails into the inboxes of a small proportion of accounts. They will be able to check what email address you are using by going. Help please 🙃" I log into the rental property Virgin account using the @ntlworld. Enter your full ntlworld. I have forgotten my password for NTL World email account. I have an old ntlworld. But my email address used to end in ntlworld. Customers are increasingly coming on the Forum's after having email accounts locked/deleted. Help > Create new Email address >. This was created decades ago before Virgin existed. com. com email altogether (its getting a lot of spam an I dont use it for anything. Then I noticed the hacker was still there, all my emails were being forwarded to them. " " I log into the rental property Virgin account using the @ntlworld. iPhone Mail App no longer shows which email address an email is sent to on some emails. I would really love to be able to get back into my ntlworld address from when I was 13. Have been locked out for a week now. Instead log out of that account and then try to log into the Ntlworld email address via this link. Email Settings for Ntlworld. I type in the username and password but this request just keeps coming back. They can then look to update the contact information on the account to a different email address for any future correspondence. I'm sorry this is happening. Forgotten your login details? Keep me signed in. How do i contact VM?I have forgotten my password @ntlworld. com) email servers you should update the server settings to use the virginmedia. bloggs3 Password: whatever you use to access your email addressPromise. 3) Type cmd into the Windows 10 or 11 search bar, press Enter and then open the Command Prompt app. Thanks. Last week I was unable to login to my email account and still can't login. If you look in the top right hand corner of the email page you will see your email address, click on this and you will see "this account is managed by ntlworld. Enter the 6-digit Apple Verification code sent to your Apple device. BBC News - Virgin Media email service users suffer lengthy failureHowever, there is another complication. virginmedia. To logout of your Gmail account on other devices on your iPhone, you need to open the Gmail app. com emails. I don't use webmail but my Ntlworld account is still set up and active on Thunderbird. com offers email hosting services for all your email needs. Networking and WiFi. We normally access our emails via Windows Live Mail but have also. com email address in the window that opens, and click on the "Next" button. if you say yes, nothing happens and you have no way of by passing it, Either. com not the normal VM login (which the email button no longer works for and quick link has gone entirely), and each email account now needs its own. imap. The outlook mail programme seems to work ok but I am trying to future proof against the possibility of the ntlworld servers being decommissioned. It's been over 24 hours now, but when I check. We've introduced a series of measures to help keep you connected and entertained during the latest nationwide lockdown. I can neither send or receive emails. Hello Pixiewings, Welcome to the Community and thank you for posting. When I retired I decided to move away from the (non VM) email address I had used for social and business contacts for many years. But I have continued to use my ntlworld email account problem free. Can’t access ntlworld email account in Email 8 hours ago; NTL WORLD ADDRESS LOCKED in Email 9 hours ago; Cannot access emails or login to Virginmedia. com. You can do that by signing into the "My Virgin Media" account for that email address: Sign into the "My Virgin Media" account for that email address from this link using that ntlworld email address and existing password. My ntlworld address and mail box still working fine. If you click on "Learn more" you might find something useful there. Completing the steps there, you'll be sent a link to change to a new password. Thanks. CoenobySo, the issues are. When I originally set up with Virgin, the account was in my name. Its a wider issue to do with Virgin Media. Virgin Media users have had a torrid start to the week with the firm's email service going offline. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. My ntlworld email suddenly stopped working on my phone saying the password needed to be re entered. Is there an issue with the ntlworld imap servers with authentication, my email hasn't worked since 11. I have only recently upgraded to Outlook 365, previously using a standalone Outlook version with POP 3 incoming/smtp mail using the ntlworld severs. This does not change the underlying Ntlworld email address, only the way you sign into it via the My Virgin Media account or via VM webmail. BT ID or Email address. Hi, how do I change my ntlworld. I can’t sign in to change my password my primary email account is a gmail account can you advise please - 5233372. com) Select the mail server as POP3 and enter the. champions@theguardian. The problems you have are entirely due to virgin media service end, dont mess with your log on or password . If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. in Email yesterday; No Access to NTLWORLD. " The fact th. page. Forgotten your login details? Keep me signed in. Select Accounts > Email accounts. However, VM continues to support the existing email accounts of VM broadband customers. VM say they have made that change to improve the security of VM email accounts. “No password provided for Ntlworld” go to nail settings and enter a PW. Anyway, since. * Call costs may vary. The server port should be 993. If you find yourself unable to log into your email account, please perform a full virus scan on all. Sign into your Gmail account. com account. If you are still a customer then call Tech Support and they will help you get access to your email account. Both my wife and I still send and receive emails using ntlworld email addresses. Email address. com emails aren't coming through on my samsung s20 phone. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. Dad has now bought a laptop and wants to use his email account on it but is unable to do so without entering his password. Three accounts all using the @ntlworld . com and imap. Some very wise words there Coenoby, and food for thought about a fresh start when migrating away from my @ntlworld. ukntlworld. We would like to show you a description here but the site won’t allow us. Help > Create new Email address >. 2 weeks ago. @claresteve2. Coming back to the loop you are in. SpeedI'm getting worried and daren't log out of Windows. i just want to access my original ntlworld email account via outlook. com. NTLWORLD. Login into your Virgin Mobile account and unleash your mobile’s full potential. - sent to my important secondary email account: Hi, Further to my email to you over the weekend, I wanted to provide you with a fuller update and clarity on your Virgin Media email service. uk. I have connected my ntlworld email to my virginmedia account and was able to access through this. virgin. I contacted Virgin who changed my password and got me back into my account. . That takes you to a new page where you get the option to delete that email account. 0 Kudos. Issue is now sorted. I have changed the passwords and email addresses for most of accounts associated with this email but I can't access the email itself because the password has been changed and the forget password option doesn't work for ntlworld addresses. Choose the appropriate File Naming option. this is now left me in a vulnerable position where I’ve been hacked and compromised on certain. So I've fallen foul of the recent security changes and accessing my old NTLWorld email. com e mail address. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. Promise. Then it doesn't recognise my password. @ntlworld. Also, just to note. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. 1) I can't log in to the ntlworld. com email and got a message saying "your. com email address. com domain will not allow me to log-in this evening. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. Select Allow in the pop-up. If it happens to be a secondary account then warnings about the TV control and connect apps are not relevant as only the primary email account can access such apps. During all that time he read/wrote emails on his mobile telephon. I am unable to log into my ntlworld email account. However, I deleted all my e-mails. Just updated my VM email log in details & now logging in via secondary email. The Virgin Media help instructions said I had to create another email account on a non virgin platform so I did, on Gmail. even went after my PayPal. How to manage my email account | Virgin Media HelpTake us with you in four easy steps. Networking and WiFi. I can't seem to log in though. Also, just to note. Enter the Ntlworld. Sorry. If you have your Ntlworld email accounts set to use the old smtp. uk. com" asking for username and password. It's absolutely free. As I've read on here it seems to be a bit of an issue but I can't access one of my ntlworld accounts and I can't get past the reset password stage. We are 100% certain regarding the correctness of the password and if I go to the VM website and attempt to login to her account it rejects the email address as being unrecognised. If you want to know more, the updated sections are 6. Tech Support is open 24/7 on the numbers below. virginmedia. That will take you to the relevant "My Virgin Media" account for that email address. The email address has been linked to a long-standing and active Virgin account so should not have been orphaned. This post looks at one of the reasons for this. uk. On the right side select other users. What I do is have GMail pull email from my other accounts into GMail. However, that just goes to the general email Help screen which has no information about App Specific Paswords!!! VM please sort that out!!I have an ntlworld. According to Down Detector, the problems started at about 06:45 BST, and are affecting customers. It does not recognise my email when I try to login.